Peter Jacques is a PCSO employed with South Wales Police and he works in the Merthyr Central Neighbourhood Policing Team.
The PCSO’s provide a vital link with our communities. Through high visibility patrols they reassure communties and become a familiar site upon our streets. Communities talk to their PCSO’s and the information gained is valuable in reducing crime.
They are well trained in problem solving and link with partnership agencies to reduce and combat crime, anti social behaviour and issues that have been prioritised in the PACT meetings.
Peters day starts as any other. Briefings are essential for the officer to be aware of what has happened overnight, community tensions and crimes committed. The briefing allows Peter the chance to plan his work and the priorities of his ward through PACT are spoken about on the briefing.
This could mean that the larger team come together for a specific task if needed.
:- The use of public transport is quite important for members of the Neighbourhood Team.
It gives them the chance to speak to the drivers and members of the public.
It helps to reduce occasions of disturbance and damage and the public transport companies are supportive of the teams.
PACT priorities are important to Neighbourhood Policing. By listening to the public we are able to concentrate our efforts in specific areas identified by you. It requires a constant engagement to ensure that the meeting is well represented by the local community.
The graffiti on the wall by the shops is a PACT priority and Peter is seen already working in partnerships with the local wardens.
Peter has the time to be visible at the area to reduce the fear of crime and will ask questions to try to identify offenders. Strategies to improve the situation such as CCTV, Neighbourhood watches and education will all be considered. By linking with the Police Officers on the NPT offenders that are identified will be brought to justice.
Within the community
3pm:- PCSO’s are visible upon their communities. They are not Police Officers and as such they have no need to deal with prisoners, arrests and planning of operations. This allows them the time to be in the community more and to be able to listen to the communities needs. Their function complements the Police Officer who needs the information to effectively target crime.
Here we see Peter entering the local school. This is a key regular visit to build respect and understanding from our next generation of community members. His presence and training reduces acts of anti social behaviour and he reports those who do offend. His patrols are targeted to the areas needs and identified through surgeries and PACT meetings.
6.30pm:- After returning to the station the area is debriefed and the team have a chance to see what progress has been made. Information gathered during the day will be fed into the system and if the information received was urgent it would have been spoken about during the day. Reports and contacts ends a busy day in the heart of the community.